LimeChat

Conversational AI boosting customer engagement in commerce

description

LimeChat enables direct-to-consumer (D2C) brands to drive up online sales conversations via its advanced Level 3 Conversational AI technology across chat mediums like WhatsApp, FB Messenger, and Instagram. Its platform aims to deliver a personalised and engaging store-like buying experience to the brand’s customers. This has empowered brands to expand chat as a revenue channel with increased Customer Satisfaction (CSAT) and reduced Cost-per-Conversion (CPC).

founders

Aniket Bajpai

Nikhil Gupta

founded

2020

year of investment

Apr 2021

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why we invested

Consumer buying behavior has shifted to conversational platforms like WhatsApp. LimeChat helps brands automate these buying journeys to increase revenue and retention, and reduce support costs. They are currently working with 300+ brands in India.

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Latest on

LimeChat

April 13, 2021

pi Ventures' Seed Investment in LimeChat

April 21, 2021

Our Seed Investment in LimeChat: AI Chatbot for Conversational Commerce

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